Terms & Conditions

Orders

 

General

  • Our website, found under the URL falfminimalchic.com, operated by FALF Minimal Chic is registered to 9-17 Erythrou Stavrou Str., Larissa, Greece. All references to “we”, “us” and “our” shall be deemed to be references to FALF Minimal Chic and references to “you” and “your” shall be deemed to be references to persons placing an order via this website.
  • The following terms and conditions apply to all use of the FALF Minimal Chic website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our terms and conditions, please contact us before use or order placement.

Payment

  • The e-shop falfminimalchic.com  accepts most major credit cards including Visa, MasterCard, American Express and Discover. We also accept payment via Paypal. All prices displayed are inclusive of Greece sales tax (VAT) at the current rate.
  • If you wish to pay on delivery in cash, please contact our Customer Services team by email to info@falfminimalchic.com, so that it will able to be arranged.

Ordering

  • When placing an order, you agree that all details you provide to falfminimalchic.com, for the purpose of purchasing goods are accurate and complete in all respects. 
  • Your contract for purchases made through falfminimalchic.com  is with FALF Minimal Chic and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.

  • All orders are subject to product availability and acceptance by FALF Minimal Chic.

  • The price and availability of goods are subject to change without notice.

  • Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice.

  • By placing an order via this website, you are making an offer to FALF Minimal Chic to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.

  • You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered. We accept only orders placed by persons over 18 years old and by placing your oder, you certify that you are an adult according to the laws of your residence or country.

  • If any product from your order is unavailable, we will contact you by email and confirm details of any cancellation made where fulfilment has not been possible within 72 hours.

  • We are unable to make amendments to an order after the point of dispatch. Should you wish to make any changes prior to dispatch, please contact our Customer Services team on 00302410533683 or via email to info@falfminimalchic.com.

  • It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will have their details passed onto the Police.

FALF Minimal Chic reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:  

  • You fail to make payment to us when due.
  • You breach any of our terms and conditions.
  •  If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
  • We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on falfminimalchic.com.

Conformity of Goods

  • Every care is taken to ensure that the description, specification and pricing of all products shown on our website and in our catalogues is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product.
  • While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software and monitors' displays. 
  • FALF Minimal Chic will act immediately to correct any error identified and are under no legal obligation to honour a price displayed in error.

Delivery

  • We currently ship products to Greece. Delivery to domestic addresses in Greece is free.
  • All delivery time-frames are estimated and may be subject to change. 
  • Your order will be processed within 48 hours. You will be notified when your order is dispatched via email to your registered email address. If an order is placed on national holidays or weekends, it will be processed on the following working day.
  • A tracking number will be emailed to you, when the order is dispatched.
  • FALF Minimal Chic makes an effort to dispatch things on time, however we cannot guaranteed specific delivery dates. If the products have not been delivered in 20 working days following the confirmation email, please contact our Customer Services team on 0030-2410-533683 or via email to info@falfminimalchic.com.

Cancelling policy

  • If you like to cancel your order, please contact our Customer Services team on 00302410533683 or via email to info@falfminimalchic.com stating your order number.
  • You can cancel your order only within 24 hours of your ordering with full refund in case the payment has been processed.
  • If you contact us later than 24 hours to cancel the order, your request will be accepted only if the products have not dispatched. 
  • If your order has been dispatched, please read the terms of returns policy.

Returns policy

  • In case of damaged, faulty or incorrectly supplied goods at the fault of FALF Minimal Chic, exchanges (or refund in case the items are out of stock)  shall be issued upon request. If an order received damaged because of the postal carrier's fault, please do not accept the delivery. If the goods are damaged, please photograph them and contact our Customer Services team on 00302410533683 or by email to info@falfminimalchic.com as soon as possible and within 7 days of receiving the order stating your order number. You should return the damaged goods within 14 days of receiving delivery.
  • If you wish to return unwanted items for an exchange, our Customer Services team on 00302410533683 or by email to info@falfminimalchic.com stating your order number. Unwanted items can be returned for an exchange provided that they are returned in the original condition, unused, with their original packaging and with their tags intact and only within 14 days following the delivery of the goods. FALF Minimal Chic may refuse to accept returns if after receiving the unwanted items, the latter are not in the original condition.
  • Withins 72 hours of the day you contacted us, you will receive an email with the instructions on how to return the products.
  • We will not usually reimburse the costs of delivery . Postage and return costs will be the customer's responsibility except for the cases of damaged, faulty or incorrectly supplied goods.
  • Until items are returned to us you are responsible for their safety. We recommend you use postal insurance for any returns, as we do not accept liability for damaged or lost packages during transit back to us.
  • For any further questions about the returns policy,  please contact our Customer Services team on 00302410533683 or by email to info@falfminimalchic.com stating your order number.